Last Updated: September 15, 2026
Maagal is a matchmaking service for adults. Child sexual abuse and exploitation (CSAE) has no place on it, and child sexual abuse material (CSAM) is forbidden without exception. This page sets out the standards we hold ourselves to, what we actually do to enforce them, and how to reach us. It applies to everyone who uses Maagal, everywhere we operate.
You must be 18 or older to create a Maagal account. We ask for a date of birth during sign-up and reject any that puts the person under 18 — this is checked on the date itself, not on a box the user ticks, and it is enforced by the app and on our servers rather than being a statement of policy alone.
Accounts we find to belong to someone under 18 are removed. We do not offer a reduced or supervised experience for minors, and we do not knowingly collect personal information from them. If you believe a minor has created an account, please report it using the steps in section 3.
The following are banned outright, and an account involved in any of them is removed:
These rules sit alongside our Terms of Use and apply to profile photos, profile text, messages, and anything else a person can put into Maagal.
In the app: open the profile or conversation, choose Report, and select "Child safety concern (user may be a minor)". The report reaches our moderation queue directly. You do not need to be matched with someone, or to have spoken to them, in order to report them, and you can block them at the same time.
By email: child-safety@maagal.love. Use this if you cannot access the app, if you are not a Maagal user, or if the matter is too involved for the in-app form.
If a child is in immediate danger, contact your local emergency services first. Reporting to us is not a substitute for contacting the police.
Reports naming a child safety concern are separated from our general moderation queue and looked at by a person, ahead of other report types. Where a report is substantiated we remove the content and the account, and we retain the associated records as required for any subsequent investigation rather than deleting them along with the account.
Where we are required to report apparent child sexual abuse material to the relevant national authority, we do so — including, for users in the United States, to the National Center for Missing & Exploited Children (NCMEC). We cooperate with valid legal requests from law enforcement.
Maagal's design limits exposure to strangers: people are introduced through their own social circle — friends, and friends of friends — rather than surfaced to anyone nearby, and introductions can be made by people who know both sides.
Every photo uploaded to a profile is checked automatically before it can appear. Explicit nudity and graphic violence are rejected outright; borderline categories are held for human review. Photos are also subject to review after the fact when they are reported. Automated checks are not perfect, which is why reporting matters and why every report is read by a person.
Accounts can be suspended or removed by our moderators, and a suspension is enforced on our servers — a suspended account cannot continue to act through an app that has not yet noticed.
Our designated point of contact for child safety matters, able to speak to our CSAE prevention practices and compliance:
We aim to respond to child safety correspondence ahead of other enquiries.
We comply with applicable child safety laws in the places we operate, including reporting obligations to regional and national authorities. We review these standards as the service changes, and we welcome correspondence from researchers, regulators, and child protection organisations at the address above.